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Call divert frozen on my brother Fax 930?

I have turned off both the fax machine and my mobile.

I have turned back on the fax and tried to unhook the call divert using the normal code #21#. The dail tone is not normal and it does not come up with the voice message that the call divert is now off.

How can I fix this problem.
John Keenan, November 2009
link Click here to see other fixes for Brother.