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whats wrong?,how to fix?

my philips 1GB mp3 wont turn on it starts up then turns off again when i put it in the computer it says there is an error and always has "ok to disconnect" and when i pull it out it says "The USB Mass storage device cannot be stopped because of an unknown error.Since this device is still being used,do not remove it.
sad mp3 owner lol, November 2009
link Click here to see other fixes for Philips.