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cistern wont flish?

i have a concealed cistern fitted (grohe) but was sent the wrong flush mechanism for the flush plate, they replaced this so i fitted it but it wont flush, it will if i pull it up manually and the air from the plate when i press it makes the valve drop but i cant figure out what makes the other piece come up thet makes the flush, can anyone help or understand what i mean!!!
sarah, November 2009
yea tried that too...

sarah, November 2009
you might want to increase the water level. if you turn the polystyrene float a couple of times it will raise the water level. otherwise im stumped!!

phil, November 2009
when i press the flush plate the little mechanism drops and i would assume the other bit should rise causing the flush, then the mechanism clicks back up and the flush stops (when i do it manually) is the water pressure??

sarah, November 2009
something doesnt sound right. when you press the button the flushvalve should rise letting the water out, what youre saying sounds that its doing it in reverse?

phil, November 2009
link Click here to see other fixes for Grohe.