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Why wont the water go into my washing machine drum?

My washing machine, Servis Millenium, Performance A Eco Care, is accepting the hot and cold water from the red and blue flexi cables, but no water is showing in the drum when put on wash. Do i need a new pump/plumber?
Paul., November 2009
link Click here to see other fixes for Servis Millenium Performance A Eco Care.