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HOW DO I RESET MY R265?

I have two R265 printers, my first one says it needs service? 2 red lights are on and it has stopped working. The cartridge holder is underneath cover on right and I cannot release it?
I just bought the second and the Black ink has run out now! I tried to load another cartridge but it will not accept it, never had this prob before. I drilled cartridge and filled with new ink, will not work and I got full of ink!!! Can anyone help this disabled useless old fart? I dont know what to do.
Cheers Frank
FRANK TERRY, November 2009
two lights flashin how do i reset my printer r265 any help would be handy cheers

k jackson, December 2009
link Click here to see other fixes for R265.