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Beko 7267 Drum Doesn't Turn?

We recently bought a Beko WME7267E washing machine. It's only been used a coupl of times but has developed a problem.

Whilst the programs appear to work - water fills, pumps, drains, etc - the drum doesn't turn.

I've checked there's nothing preventing it and it turns freely by hand. You can hear relays clicking durin gthe programs. Surely it's a bit soon for the motor to have conked out?

It's still under warranty so I'll be calling them out on Monday, but as we're in a very remote part of the UK I'm not holding my breath on how soon they'll get an engineer out to us.

If it's something simple - system reset, say - I'd rather give it a try in the meantime.

Anyone know the reset procedure on these units? Is there anything I can check on the motor?
Ambriel, November 2009
Did u get any joy same thing has just happenedd to mine this morning and typically cant find receipt

Anna, December 2009
link Click here to see other fixes for Beko.