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Samsung smart wash error HE2?

My washing m/c Samsung smart wash BI2455 6.0 KG
keeps displaying HE2 can anyone tell me what this problem is and how to correct it.
Thanx Angeline
Angeline walsh, November 2009
its a service code to say the heater has failed.
Power off, remove back cover. Heater is located at bottom of drum. Disconnect wiring, undo central mounting nut and prise it out of its rubber seal - may require some effort. Replace heater, use sealant when refitting rubber seal.
Check out this site for spares : www.4directelectricals.co.uk
Check out this site for info: www.2ndwave.co.uk/manual.html

nyg, June 2010
link Click here to see other fixes for Samsung.