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how do you fix a digital mp3 player?

has no brand, it isnt recognized by my computer, it allways worked before but it suddenly doesn't now. I've tried everything to fix it.
extremelyfrustratedpersonwithanmp3playerthatnoonecanfix, November 2009
um.....thanks?

extremelyfrustratedpersonwithanmp3playerthatnoonecanfix, November 2009
i have a zen creative 4gb and the screens gone white, so i cant see any of my music but if i press the arrow button on the right hand side of the device i can randomly flick through songs. Is very frustrating as the songs are only a select few and keep repeating. HELP

GERI C, November 2009