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Vokera linea 24 combi problem - no heating?

Hot water ok, but boiler does nothing when turn heating on............cannot see flame through viewer, but ignites fully when hot water running........no book for further help either.............any one any ideas please the kids and I are freezing now!! Help!
Alice, November 2009
i take it you still have no heating

b, November 2009
Thank you B - got it............sadly for me it's all a bit technical............but may prove useful for other troubleshooting probs in the future, so many thanks for your time and effort in helping me............

Alice, November 2009
sent it hope you got it ok

b, November 2009
woops - scarlet-angel23 at the hot place....sorry!

Alice, November 2009
yes please b! That would be helpful............thank you!!
Although i'm being prevented from entering my email address! Will try it in code for you?! .........here goes!
scarlet-angel at the hot place not in the uk

Alice, November 2009
i have a manual for one of them if you want me to email it to you

b, November 2009
link Click here to see other fixes for Vokera.