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how do i change the brushes on a Bosch Exxcel 1200 washing machine?

The cycle gets to the part where it spins, the dial says it has 11 minutes left, the drum turns 3 times slowly and the dial then jumps to 1 minute left and stops.
HILARY, December 2009
link Click here to see other fixes for Bosch Exxcel 1200.