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rolling feature advertising?

Just acquired LXI tv. Worked fine for couple weeks. Now it has a pop up of the television features, which keeps rolling repeatedly down the screen, How do we get rid of it?
diane lombardo, March 2006
how do i stop my dual television screen model from rolling,the model is drf2901

lorraine fisher, February 2009
Diane,
Did you ever get an answer? We've got the same problem. Please e-mail me at gaelandy@houston.rr.com if you can help me fix it. Thanks.

Andrew Williams, June 2006