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recall for fridge frezzers?

why cant they give some sort of comphensation to show good faith as i have a fridge frezzer that is on a recall and to be honest i have lost my faith in this name now
janet, December 2009
The amount of money made by the manufacturer is so low at the min that customer care within the whitegoods industry has become customer don't care!.hence they will not offer a bean to there customers

Tim, December 2009