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Simpson Eziset 550 agitator not working?

Pump drains water, but agitator will not work. Lid safety does not work. Will this stop agitator but allow pump to work?
Graeme B, December 2009
Your description is confusing. You say pump drains water but agitator does not work. Agitator only works when bowl is filled to the requested level, nothing to do with water draining out. What do you mean by lid safety does not work? Has it never worked? Has it been by passed? Please describe more accurately what happens when the water has stopped filling.

Lincoln Appliance NZ, December 2009
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