Alan ,,I have just been fixing the door return/balance in this dishwasher this evening. I removed the screws holding the dishwasher to the work surface and pulled it out. Two screws on top, two at the rear and the two holding the base kick plate on. Remove right hand side. The door hinge strap is a 46cm piece of 3mm nylon cord with molded plastic end fittings which had snapped. 46cm piece of string loop to loop works fine.
Answer for Margaret in Glasgow,,pay to get it fixed??Buy a new bosch.
John ,,Yeovil,,Somerset, November 2010