I've got a Beko Eco Care 1210. I think it's broken as it doesn't seem to drain. I cam e home from work one day to find it still on - that means it would have been on for 12 hours! I turned it off at the mains then turned it on again and it didn't drain the water away. Any tips at all?

Heidi B, December 2009

remove the filter and then shine a torch in to the filter housing.at the back you will see the drain pump impellor.make sure nothing is jamming it and make sure it rotates freely.

ck, December 2009