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110.23812100 agitator problem?

My Kenmore washing machine is only 4 years old. When it started I could run it through a cycle a couple times and then it would work again but now it won't agitate at all. It doe4s everything else but when it gets to the agitation cycle it just sits there. I was hoping maybe something just slipped loose.....
Kenmore 110.23812100
Roni, April 2006
Hello,

Is the washer dead when you get to the wash mode or do you hear the motor running?

JP, April 2006
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