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SONY RDR HXD 560 80GB WILL NOT RECORD SOME SKY CHANNELS?

WHEN I TRY TO RECORD FROM SKY ON ANY OF THE NON TERRESTRIAL CHANNELS, I GET THE NOTATION - THIS IMAGE CANNOT BE RECORDED-AND ON PLAYBACK, ALL I GET IS A WHITE SCREEN.I HAVE ALREADY RESET THE UNIT TO FACTORY SETTINGS BUT THIS HAS NOT DONE THE TRICK.ANY IDEAS PLEASE
FED UP STEVIE, January 2010
link Click here to see other fixes for Sony.