Our phone (BT) connection is in an awkward place and we would like to shift this say by a meter or so. Please advise how best to achieve this. Many thanks.

omer banday, January 2010

Please ignore the first part of the previous answer. You are not allowed to move the BT Master Socket. It is the demarcation point between your cabling and BT's. If you do this and screw it up, you WILL get a big bill from BT. You could get BT to move it but it will be expensive.

The easiest fix is to buy an extension socket and do a short run of telephone cable between the back of the faceplate of the Master Socket to the new extension.

Wire it as follows: ONLY connect the following connectors: Take the Blue and White wire from Connector 2 on the Master to Connector 2 on the Extension. Now take the White & Blue wire from connector 5 on the Master to to connector 5 on the extension.

DO NOT fiddle with the wires that enter the back of the Master Socket. That is BT owned and you could find yourself in trouble.

T, January 2010

Depends where the cable is going - if it is tacked to the skirting board you may be able to shorten it or coil a bit up in the back of the box, or lengthen it using a junction box.

The easiest thing to do would be to use a plug in extension if possible.

Adam, January 2010