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How can I fix Curtis DVD8723 - 2nd monitor shows blue and yellow screen?

I need to track down a manual for the curtis dvd 8723 player?
Ckerrigan, January 2010
I have the manual and it doesn't say anything about it. I just got one from etoys and was looking for a review.

The repair dept is
C.I. Service Dept
181 Cooper Ave Unit 104
Tonawanda NY 14150

Says to enclose a $7 money order to cover cost of shipping back.

Heather, March 2010