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brother model xl2010 sewing machine?

on the first stitch the thread wraps around the shuttle hook.
betty, January 2010
Hello Betty,
First check that you have the needle in the correct way round, if you still have the problem you may have to retime the machine.

drivewithken at blueyonder dot co dot uk, January 2010
link Click here to see other fixes for Brother XL2010.