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Can you please help me with my Conia 26inch tv/dvd model clcd2611dsd?

Hi my tv will not change channels from the unit when on digital tv but i can change it with remote. Buttons work on menu items and analogue tv, the repair place has told me this is how they came out from manufacturers is this true? Thanks
Adam. Please help me., January 2010
link Click here to see other fixes for Conia.