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Glow-worm hideaway ?

All flames not alight. Re lit pilot light and switched on and the flames came on. Pump is working. After 30 seconds all flames and pilot light go out. Did this 4 times and same happend. But now I can't even get the pilot light to stay on.
Roger Cutler, February 2010
link Click here to see other fixes for Glow-Worm.