Hi Maureen just had same problem, quite simple when you work it out. first remove top and side casing this is done with the 5 screws at the back, by the way dont forget to unplug the appliance first. when the cover is removed behind the control panel you will see a plastic fan, belt driven, below and slightly further in you will see a note warning to disconect before removing lamp,next to this is a black oval lamp holder just straighten the silver lugs holding it in place and you should have it.just let you know the 2 security screws at the bottom of the back panel can be undone useing a normal hex key and pressing firm good luck.
mick, April 2010