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how to fix a aeg lavamat 50720?

My AEG lavamat 50720 does not seem to be able to draw cold water from the inlet pipe,it was working fine before we moved house.i thought there might be a kink in the pipe but that wasn't the problem.The symptoms are; not enough water in the powder/liquid draw, a lack of water in the drum whilst washing, and creased clothes-not good!! can anyone help?
matt williams, February 2010
have you connected it to a hot fill by accident?

ck, February 2010
link Click here to see other fixes for AEG.