Is there suction from the accessory hose itself?
If you are having trouble with the floor nozzle not picking up, the internal hose has broken away from its mounting, located in the motor compartment. Look closely where the hose slides into the lower part of the machine, you will probably see the hose kind of just laying in there and not meeting up with the accessory hose like it should. Repairing it will require removing the base assembly from the unit, removing the motor cover and motor, and replacing the internal hose assembly. Send me an e-mail at arctic@worldlynx.net for part information.
Help Around the House, May 2006