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My Sansung Bigwash is showing E2?

My washing machine, when emptying, only empties so far then starts flashing E2. I undertsand this means there could be a blockage in the drainage. I have emptied the drum using the emergency hose but i am having trouble opening the filter cover. It looks like it has maybe melted slightly????? I cannot turn the filter cover at all! Is there any other way of accessing the drainage filter? Or does anyone know anyay of getting the filter cover off?
Laura, February 2010
link Click here to see other fixes for Samsung WF405NP3DW.