My WIA 101 (UK) washing machine stops mid cycle and the door remains locked but nothing happens. The only lights lit are the green wash light which is solid and the green rinse light which flashes. The only way to release the door is to unplug it at the mains. Obviously the drum has drained of water at this point but the washing is still soapy. Any suggestions welcome.

Andy, March 2010

Have removed all washing from the drum and machine will now spin off. Sounds like a bearing is loose and rolling free in the drum. How much of a job is replacing them?

Andy, March 2010