have been trying to repair starter rope unit to no avail,i get the spring /rope back together but the rope stays pulled out,cant find anywhere that does a replacement unit.anyone out their hellp me ??

LUKE, March 2010

I had the same problem earlier this year. It is not easy to track down Ryobi spares, but I too eventually found Augmented Agents, and bought the part for the price of £7.97 plus postage and VAT - which, I agree, seemed very reasonable. However, after only a dozen or so usages, the cord again refused to recoil. I rang Augmented Agents expecting they would replace it, only to be told that the guarantee period on Ryobi parts is only three months, and that had already passed. I therefore had to order the same part again - but there had been a price rise in July, which meant it now cost £18.15 plus postage and VAT: an outrageous rise of more than double the previous price for a part that appears to suffer from a design fault!

John, November 2010

I've just replaced mine (couldn't recoil the spring on the original). Have a look at www.ryobispares.co.uk for the parts diagram for RBC-52SB. The part you want is item 11 (part no: 099992301600) - Starter Assembly, Black) at the ridiculously cheap price of GBP7.97 plus postage.
Don't know where you're located but this company , Augmented Agents is in Manchester, UK (+44 161 477 3388). Don't know if they mail abroad.
Hope this helps.

Peter Jesson, April 2010