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my freezer on the fride freezer has broke?

on the fridge freezer the freezer has broke thed fridge is still in workin order the fan at the back was making a noise and now has stopped working and now everythin has defrosted the name of the product is a beko silver and is only just over 12 mths old your help would be much apprecieated thankyou
leanne, March 2010
link Click here to see other fixes for Beko.