shut off water supply to toilet cistern flush toilet if possible if not use small container to empty water . disconnect the water supply from cistern and look under cistern should be two nuts either normal or wing nuts undo those then gently lift cistern off , you may need to remove two screws from inside cistern attaching it to wall , empty the water from cistern and turn it over you will see a large nut undo this and the whole unit will come out, replacement is the reverse of removal . but before doing this try and look at flush unit in cistern right at bottom where it joins porcelain some of them you just push down and turn and they come away , could be one of those types. hope this helps
thurrock-handyman.co.uk, March 2010