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how can I fix system error e100 for my canon ir 1018?

After fitting in a new drum copier not working, instead giving answer "system error e100". this is for canon copier ir 1018. How do I fix the system error e100?
Mr K, March 2010
thnkyou

hamada biska, December 2012
The drum unit has a small peg at the rear. this peg opens a shutter that cuts off the laser while the drum is out. I suspect the peg has broken off the new drum. Check it with the old one. You may be able to glue something on to fix it.

Bob, March 2010
link Click here to see other fixes for Canon.