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colour not printing on Lexmark Z65?

Earlier this evening I printed successfully a b/w, colour document. Later my husband tried to print off some photos but they were poor quality. I can now only print certain docs but none of them show colours. I just tried to print a colour microsoft publisher document which just came out totally blank, I uninstalled and then re-installed the printer but this hasn't helped. The printer cartrides are both full and not very old. Can you advise please?
EllieG, March 2010
link Click here to see other fixes for Lexmark Z65.