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What could be wrong with my Miele Vacuum cleaner?

I have a Miele S290. After changing bags and filters it made a whining noise and then came to a stop. Could not get it to start again. Changed fuse. No luck. Took apart, cleaned it out and tried again. Nothing.
Plugged it in again today and it briefly started and sounded like normal but cut out after just a couple of seconds. I originally thought the motor had gone, but after it temporarily started today I have changed my mind. Could there be a loose wire in the moulded plug?
Should I cut it off and replace with a standard plug?
I bought this cleaner because I thought Miele products were long lasting. I've had this about 3 years and looked after it well.
Please can somebody help me with some ideas as it is too expensive to call out a repair man.
My husband is useless at DIY and I am no expert.
Any advice would be kindly accepted.
Thank you
Mrs DG
Mrs DG, March 2010
try changing the moulder plug first and as for the cable reel don't try it unless you are very competent, take to your local vac repair centre with the exception of the motor the vac should be easily and cheaply repaired.

Miele Edd, April 2010
it is probably the contacts in the cord reel you have to take the cord reel apart unwind the spring completly first. then clean and bend out the electrical contacts then re-atactch the cord reel and spring. you then need to find a way to make the 2 halfs stay together while stilll enabeling it to spin freely. i would reccomend taking it toi a vac repair shop should range $20-$40 total and take about 10 min.

Daniel, March 2010
Don't know for sure but check this previous question and answer...

http://www.howtomendit.com/answers.php?id=318957

And yes - Miele products do have a good reputation.

Good luck...

Peccavi, March 2010
link Click here to see other fixes for Miele S290.