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What number should my boiler be on?

Got a Potterton Profile 80eL boiler, and went to look at it today when the house felt rather cold. Pilot light was on, but the dial was almost on 0... is this okay? Or should it be higher?

I'm thinking it may have been knocked by one of the kids and maybe that's why it was cold!!
dp391, March 2010
hot water only comes on when ch on

k, April 2010
about 3 - 4

hi-spec plumbing & heating (essex), March 2010
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