remove the plastic plinth at the bottom by pulling it off hard and on the right you will see the filter.if your lucky you will see a black hose.pull the cap out the end and drain.if your unlucky like me remove the filter cap (water will pour out).once filter is removed shine a torch in to the filter housing and make sure that the drain pump impellor isn't jammed up with fluff at the back!
ck, April 2010