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Top up tv?

have spent the last 24 hrs attempting to set it up only to be told by topup tv that the reason i cannot record or register for top up tv is that the model is to old with a software version of 1.13 and therefor will not accept upgraded version 4.8 which it now needs to operate.
i would be grateful if you could suggest as to what i should now do.
bankhouse, April 2010