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i have a ferroliu optimax he31c boiler and i cant get hot water has the pil?

i have a ferroli optimax he31c b oiler and i cant get hot water, would the pilot light have gone out, if so how do i ignite it again
milgan, April 2010
first these boilers dont have pilot lights its automatic ignition .check the obvious do you have heating if yes boiler works .turn on hw tap and see if display tap on boiler shows digital water if yes possible stuck diverter valve ,if no ,possible stuck flowmeter.

ferroli engineer, May 2010
link Click here to see other fixes for Ferroli.