Like Terry said, make sure she selects AV on the Video Recorder so it can find Sky.
If there are two scart sockets on the video, try the other one, as some videos have only one scart fully wired for 'input/output', with a second scart possibly wired for 'output' only.
Otherwise, you have wired it correctly so you just need to confirm you have an 'input/output' enabled scart socket on the video.
Make sure the scarts are pushed well in and no pins are bent.
Cobweb, May 2006