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How can I fix the rL code on my Whirlpool Duet Sport?

An rL error code comes up on my Whirlpool Duet Sport when I run the "Clean Washer" cycle which supposedly means there is laundry in the machine even though there is not. Whirlpool just told me to push the Pause/Cancel butoon twice to clear it and it should be fune. Didn't work! Any ideas so I can just fix this myself?
Erin, April 2010
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