I have a GE Spacemaker Microwave Model JVM367BF 07.
This model has a venting door across the top that opens to release moisture when heating food. This is not a grill, so there are no two screws at the top of this which will let me remove it to access the light bulb housing,
The manual that came with this treats this part as a grill, but does not cover the model with a self-opening vent. Calls to GW for tech assistance resulted in otal frustration and an admission that "we have no tech advice for you."
Can someone help me with this model?

Thanks.

JB BARINHOLTZ, April 2010

Of course they won't help you - there are dangerous voltages and radiation lurking inside a microwave - the last thing they want is a law suit when you kill or injure yourself.

They expect you to take it to a trained technician at an approved service depot - the technician will remove the outer cover and access the lamp that way.

Peccavi, April 2010