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reset department pricing or complete factory reset of sharp xe-a102?

One of our non intelligent operators have programmed a department code to be priced so that each time a department is hit, it will only allow to put in the same price- but I need to put in other prices on the same department as we need to allow for extra toppings etc and use the same department to charge on. However E keeps coming up on that department code and i can only enter something on there if i have it pre-programmed. I cannot use the department code pre-programmed as all my departments need to be flexible to allow me to input more as we are a milkshake and ice cream bar- what ever toppings that people have extra need to be charged seperately on the same department code. Help please.
Kay, May 2010
Hi. Try this:

Turn key to program mode
7
X/TM
Now press the department
ST

(Note: On USA versions, the X/TM may be labelled a/FOR)
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If anyone needs a Sharp XE-A102 manual, try this link:

http://the-checkout-tech.com/manuals/cashregisters/Sharp9.php

Mark, May 2010
link Click here to see other fixes for Sharp.