Hello, We have a Fisher Paykel washing machine. It's been a fine appliance but recently strange things are happening. During cycles the cold water valve opens allowing water into the tank. Even if we open the lid, it continues to flow, the only way to stop it is to turn off the water inlet tap. I thought it might be the solenoid/valves sticking or hanging up, so I purchased new hot and cold valves and installed them. That did not fix the problem. Any suggestions? Thanks, JB

JB, May 2010

Check your water pressure at the tap. If pressure is too low it will not close the valve properly. It relies on the external pressure to push the valve internal stopper down when the power switches off. Also check that the filters in the hose and in the water inlet valves are clear & not blocked.

Lincoln Appliance NZ, May 2010