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Zanussi Nexus FL-881 Washing Machine?

My Zanussi Nexus FL-881 will not take the powder from the tray. The water goes directly to the drum. Is there a blockage or a solenoid problem?
John, May 2010
The cycle wont start...is sounds like its goin start on any wash and the door locks but but just wont start the wash

kilz, February 2015
Take the lid off and check the linkage on the top of the draw moves freely.

ck, May 2010
link Click here to see other fixes for Zanussi.