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We have a dual flush ideal standard toilet and the buttons are stuck down?

HOw do we get the buttons up ? I have tried getting something under to pop them up but nothing will go down the side, i cant get the flush button out without the buttons as i need to press them down to get them out. Any suggestions
Tracy, May 2010
we have a dual flush toilet and the buttons are broken
do you do spare parts for this , [mw2]

a phillips, May 2010