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How can I fix ford transit connect 4000rds radio?

My partner has a 2005 ford connect with a 4000rds radio in it which is showing code 2 on it. The serial number is M 168802 and I paid for a code...3861 but its not working. Also do I press any other button after the code is entered or does it start up automatically? Please can someone help.....desperate now!!!
ccxx77, May 2010
3861 is right for that serial how to enter below
YOU MUST HOLD 5 0R 6 FOR FEW SECONDS TO STORE
Press Preset Button " 1 "repeatedly until the 1st Digit of your Code is displayed
Press Preset Button " 2" repeatedly until the 2nd Digit of your Code is displayed
Press Preset Button " 3" repeatedly until the 3rd Digit of your code is displayed
Press Preset Button " 4" repeatedly until the 4th Digit of your code is displayed
Then press button 6 or 5 for 10 seconds to store.

hay88, May 2010
link Click here to see other fixes for Ford.