Theres only one reason why these would leak and that is due to poor fitting - ie it could be when it's been pushed on the rubber seal has moved ( not very often ) or more likely that the angle is slightly wrong or not pushed on far enough or very rarely known pan to be oval so will never seal. best option is to persist with installer as to fix usally means starting again and removing pan
mitsi 44, May 2010
Thank you for your answer Bob,
Every time i call back the plumber whom installed it
he always puts the phone down on me,
Hence my request for help to DIY,
Leighton Lewis
Leighton Lewis, May 2010
If that collar fittement is new and fitted with the pan its the fitters problem to solve the leak get him back.
