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How can I fix my B9003 sat nav?

Hi, I have a B9003 sat nav in my Previa. It no longer works, it claims a disc error and says it must be dirty or scratched. The screen now freezes and whilst on, it no longer moves as the car moves.
Anyone had this problem, it seems similar to the problem that Honda CRV drivers have been having.
ben, May 2010
I would like to know as have exactly the same problem in a toyota landcruiser. I am in southern ireland can anyone
help

liz, April 2011
link Click here to see other fixes for Honda CRV.