i got this from repairfaq.org:
8.6) Drawer does not close (or open) completely
This is a symptom that may not be obvious. The drawer may appear to close but a loose or oily belt can prevent the mechanism from completing the close cycle. This can result in erratic behavior since the disc clamping action is often controlled by the movement - sometimes not recognizing disc, sometimes just opening the drawer, or more subtle things like tracking problems, etc. Clean the belt and see if there is any improvement. Belt replacement will be necessary eventually. Check for gummed up lubrication as well.
If it goes through the motions of closing and then stops short without any further sounds, a gear may have jumped a tooth or broken some. The result is either that the mechanism is now incorrectly timed or not able to complete the operation. Examine the mechanism closely for broken parts. Cycle it manually by turning the appropriate motor pulley or gear to see if the drawer gets hung up or is much more difficult to move at some point.
If it continues to make a whirring sound after the drawer stops, there might be some other kind of mechanical damage resulting in an obstruction or really gummed up lubrication not allowing the operation to complete.
If you have small kids around, don't overlook the possibility that your CD player is being used as a storage cabinet! A favorite toy, rock, gummy bear, jelly bean, or other organic or inorganic object may have found its way into the CD compartment. Or, perhaps, someone, somehow, managed to lodge a disc inside despite the best efforts of the CD player's designers. (This might
happen if it was transported upside-down, for example).
dust b., October 2006