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how do I reset my sewing machine?

I am having trouble getting the tension and bobbin on my SINGER PROFESSIONAL DSX /FUTURA 4000N. I have tried everything to solve the problem of thread bunching and looping and missing stitches. I assume that there must be a setting that the machine is tested with in factory,and if I could go back to square one and re-set the ideal tensions, I might have better luck. Thanks.
Dee, May 2010
Hello Dee,
Top tension about 4 or 5, you should be able to pull the bottom thread through with slight resistence, if it is too tight slacken the screw on the bobbin case about a quarter of a turn at a time anti clockwise and test, if still no good email me and I will attach timing instructions, type my address as you say it not as you see it.
Ken

drivewithken at blueyonder dot co dot uk, May 2010
link Click here to see other fixes for Singer.