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How can I fix my hoover performa 1100 washing machine?

Today my hoover performa 1100 has stopped spinning clothes and draining water - is there anything I can do without calling anyone out?
Mandy, June 2010
check your pump filter and clean it It will not spin whilst water is in machine

johnny hotpoint, June 2010
Have you tried cleaning the filter on the bottom front of the machine?

Nigel, June 2010
link Click here to see other fixes for Hoover Performa 1100.